The Shifting Plateau.
Ride the AI wave with domain judgment, not just technology skill. A two-part masterclass series with Kshama Dhir, for mid and senior-career professionals in large global organisations.
Diagnose the risk, then own the outcome.
The Role Split
We diagnose the risk, separating task-execution from durable, high-value judgment work. We run the ROI reality check, looking at where GenAI adoption actually stands in regulated, high-stakes processes. Then a live role audit, mapping your own responsibilities against three critical ownership criteria.
Owning the Outcome
We build judgment reps, practical behaviors to own exceptions, process redesigns, and high-stakes calls. We work on cross-border visibility, framing your strategic value to onshore and HQ leadership. We close with the 90-day blueprint, an actionable plan to build and demonstrate durable leadership skills.
Thirty years on both sides of the equation.
Across EY, Kroll, Bank of America, and Genpact, Kshama has led large global teams through exactly the kind of structural shift AI is now forcing. She has grown through the ranks, owned high-stakes outcomes, and navigated the complexities of matrix organisations herself.
She built this masterclass to give leaders in large global organisations the language and the evidence to make their judgment visible - before someone else decides where it sits.
Leaders caught between what AI can now run and what only they can own.
Shared Services & Finance
Leaders whose teams run standard reporting and transaction processing - the first layer AI now automates.
HR Operations & Procurement
Managers who own exceptions and vendor judgment calls that no model can fully absorb yet.
IT Service Delivery
Leads who need language to explain why their oversight still matters as automation scales.
Analytics & Strategy
Professionals translating AI output into decisions that HQ can actually stand behind.
Two sessions.
One shift.
12 & 19 September · One registration for both.